Customer Support Specialist

Xylem

Join Xylem, a leading global water technology company, as a Customer Support Specialist, providing essential commercial support in a remote role.

Last checked on July 5, 2026. We may earn a commission when you click through.

✓ Remote work flexibility ✓ Focus on sustainability ✓ Opportunity to work with a global leader

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Customer Support Specialist

Xylem

Updated 2 months ago

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Calgary Remote Full-Time

Xylem presents a unique opportunity for passionate individuals looking to make an environmental impact through customer support. However, the technical demands may not suit everyone.

About this role

Join Xylem, a leading global water technology company, as a Customer Support Specialist, providing essential commercial support in a remote role.

About the Company

Xylem is a Fortune 500 company focused on innovative water solutions, employing over 23,000 people across 150 countries.

Key Highlights

✓ Work remotely within a collaborative virtual team
✓ Utilize ERP tools for order execution
✓ Engage with internal and external customers
✓ Support sustainable water management solutions

💡 Honest Take: This role is ideal for those passionate about customer service and sustainability, but may require strong technical skills in ERP systems.

Pros

✓ Remote work flexibility
✓ Focus on sustainability
✓ Opportunity to work with a global leader
✓ Engaging role in customer service

Cons

✗ Requires strong technical skills
✗ Potentially high workload in a virtual environment
✗ Limited salary information available

Best For: This position is suited for those with a background in customer service and familiarity with ERP systems.

Watch Out: Candidates should be prepared for a fast-paced environment and the need for proactive communication with teams.

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What Customers Say

Employees appreciate the company's mission and work culture, but some express concerns about workload and technical requirements.

Expert Review

Joining Xylem as a Customer Support Specialist can be a rewarding experience for those committed to sustainability. The company's focus on innovative water solutions means employees play a direct role in addressing global challenges. This remote position allows for flexibility, ppealing for many.

However, the role demands proficiency in ERP tools and a technical mindset, which may not suit everyone. The need to manage heavy commercial support could lead to a high workload, especially in a virtual setting. It's essential to assess your comfort with these demands before applying.

while the company is a recognized leader in the water technology industry, specific salary details are not disclosed, making it difficult for potential candidates to gauge compensation expectations. Overall, this position offers a unique platform for those passionate about customer service and sustainability, but with certain demands that require careful consideration.

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