Customer Service Representative

Pacer Group

Join Pacer Group as a Customer Service Representative III, handling pricing quotations, order processing, and warranty claims support.

Last checked on September 15, 2026. We may earn a commission when you click through.

✓ Engage with diverse customer inquiries ✓ Develop skills in ERP-LX software ✓ Opportunity for career growth within the company

Customer Service Representative

Pacer Group

Updated 1 day ago

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California

This position is ideal for detail-oriented individuals who thrive in a dynamic setting. However, the absence of salary disclosure could deter some applicants, making it less appealing for those prioritizing financial clarity.

About this role

Join Pacer Group as a Customer Service Representative III, handling pricing quotations, order processing, and warranty claims support.

About the Company

Pacer Group is a leading supplier of electrical and electronic components for the marine and industrial markets.

Key Highlights

✓ Provide pricing quotations for parts and equipment
✓ Process orders using ERP-LX software
✓ Track production orders and monitor status
✓ Assist with warranty claim processes
✓ Maintain detailed quote logs

💡 Honest Take: While the role offers a chance to engage with various customers, be prepared for a fast-paced environment that can be overwhelming. The lack of disclosed salary may lead to uncertainty in compensation expectations.

Pros

✓ Engage with diverse customer inquiries
✓ Develop skills in ERP-LX software
✓ Opportunity for career growth within the company
✓ Involvement in warranty claim processes

Cons

✗ Fast-paced and potentially stressful environment
✗ No salary information provided
✗ Limited remote work options
✗ High volume of customer interactions

Best For: This position targets customer service professionals in California looking for growth opportunities in a reputable company.

Watch Out: Candidates should note that the job requires handling a high volume of inquiries, which may lead to stress without adequate support.

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What Customers Say

Employees appreciate the diverse workload but note the challenging pace and lack of clarity in compensation.

Expert Review

This role at Pacer Group promises engagement with customers while managing pricing and order processes. The use of ERP-LX software can enhance your technical skills, but the environment is fast-paced, which may not suit everyone. Applicants should be aware that the absence of salary information could lead to uncertainty during the application process.

Customer service roles like this often come with high interaction volumes, which might be overwhelming for those not accustomed to such dynamics. Our team recommends researching the company culture to ensure it aligns with your expectations. For more details, visit their listing on Talent.com.