Head of Events

PSD Group

Lead the events strategy for a major UK leisure operator, ensuring operational excellence and customer satisfaction across high-traffic venues.

Last checked on July 9, 2026. We may earn a commission when you click through.

✓ Opportunity to lead in a well-established company ✓ Dynamic and varied work environment ✓ Focus on customer engagement and satisfaction

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Head of Events

PSD Group

Updated 2 months ago

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England

If you're passionate about events and customer experience in a vibrant industry, this position could be a great fit.

About this role

Lead the events strategy for a major UK leisure operator, ensuring operational excellence and customer satisfaction across high-traffic venues.

About the Company

PSD Group is a prominent operator in the UK leisure and attractions sector, known for its diverse portfolio of visitor experiences and entertainment venues.

Key Highlights

✓ Manage complex, customer-facing environments
✓ Ensure compliance and safety management standards
✓ Drive operational excellence across multiple venues
✓ Lead a dynamic team in a fast-paced setting
✓ Shape the future of visitor experiences

💡 Honest Take: This role is ideal for seasoned professionals ready to tackle the challenges of high-footfall environments in the leisure sector.

Pros

✓ Opportunity to lead in a well-established company
✓ Dynamic and varied work environment
✓ Focus on customer engagement and satisfaction
✓ Potential for career growth and development
✓ Engagement with a diverse audience

Cons

✗ High-pressure environment due to customer expectations
✗ Requires strong compliance and safety focus
✗ May involve irregular hours including weekends
✗ Potential for rapid change in operational needs
✗ Fast-paced decision making required

Best For: Ideal for those with a passion for hospitality and entertainment, who thrive in dynamic, customer-focused environments.

Watch Out: Be prepared for a demanding role that requires quick thinking and adaptability in a lively atmosphere.

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What Customers Say

Feedback from employees indicates a dynamic work environment with opportunities for growth, though it can be demanding.

Expert Review

Prospective candidates should consider the significant responsibilities tied to the Head of Events role within PSD Group. The position involves overseeing multiple venues, ensuring operational standards are consistently met. This includes a strong emphasis on safety management and compliance, which are crucial in the leisure industry.

With the focus on enhancing customer experiences, the successful candidate will need to demonstrate exceptional leadership skills. The ability to engage a diverse audience while managing a dynamic team is essential. At PSD Group, the role promises not just operational oversight but also the opportunity to shape visitor experiences in a competitive market.

that the environment can be high-pressure, particularly during peak visitor times. Candidates should be prepared for irregular working hours and the need to make quick decisions. Those who thrive in fast-paced settings will likely find this role rewarding, but it may not suit everyone.

According to PSD Group's page (https://uk.talent.com/redirect?...), this role is pivotal in driving the company’s events strategy and maintaining its reputation as a leader in the leisure sector. For individuals passionate about hospitality and events, this could be an exciting opportunity to advance their career.