Power Platform Support Specialist

Collabera

The Power Platform Support Specialist provides L1/L2 support, troubleshooting, and root cause analysis for Power Platform solutions while managing production issues and governance.

Last checked on June 15, 2026. We may earn a commission when you click through.

✓ Opportunity to work with cutting-edge technology ✓ Supportive team environment ✓ Potential for career growth within the company

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Power Platform Support Specialist

Collabera

Updated 2 months ago

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Nagpur

If you're skilled in IT support and eager to work with Power Platform, this position offers valuable experience and growth opportunities.

About this role

The Power Platform Support Specialist provides L1/L2 support, troubleshooting, and root cause analysis for Power Platform solutions while managing production issues and governance.

About the Company

Collabera is a staffing and consulting company that specializes in technology and IT services.

Key Highlights

✓ Provide L1/L2 BAU support for Power Platform solutions
✓ Troubleshoot and resolve production issues
✓ Deploy fixes through structured release processes
✓ Support governance and environment administration

💡 Honest Take: This role is ideal for those looking to deepen their expertise in Power Platform support but may require a steep learning curve for newcomers.

Pros

✓ Opportunity to work with cutting-edge technology
✓ Supportive team environment
✓ Potential for career growth within the company

Cons

✗ May involve high-pressure situations during troubleshooting
✗ Limited information on salary and benefits
✗ Not a remote position, requiring onsite presence in Nagpur

Best For: This role is for individuals who enjoy problem-solving and have a proactive approach to IT support.

Watch Out: Be prepared for a fast-paced environment with expectations for quick resolutions to technical issues.

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What Customers Say

Feedback from employees highlights a collaborative environment but notes the challenges of a high-pressure troubleshooting role.

Expert Review

The Power Platform Support Specialist role at Collabera focuses on providing essential support for Power Platform solutions. With responsibilities including L1 and L2 support, candidates must be prepared to troubleshoot issues effectively and perform root cause analysis. This position requires a proactive attitude towards problem-solving and an eagerness to learn.

While the opportunity presents an excellent chance to work with innovative technology, it may not be suitable for those who are new to IT support. The fast-paced environment can be challenging, especially during peak troubleshooting periods. the absence of clear salary information raises concerns for potential applicants.

Overall, this role demands a solid understanding of Power Platform and a commitment to ensuring smooth operations. Candidates who thrive in high-pressure situations and possess a strong technical foundation will likely find this position rewarding. For more details, refer to Collabera's official job listing.