Strategic Resource Planning Senior Analyst

TELUS Digital

This role focuses on creating and maintaining supply and demand plans to enhance customer experience while managing operational costs.

Last checked on June 13, 2026. We may earn a commission when you click through.

Ideal for experienced analysts looking to make a significant impact in strategic resource management.

✓ Focus on strategic planning and optimization ✓ Opportunity to enhance customer satisfaction ✓ Collaborative work environment

Strategic Resource Planning Senior Analyst

TELUS Digital

Updated 14 days ago

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Mumbai

Ideal for experienced analysts looking to make a significant impact in strategic resource management.

About this role

This role focuses on creating and maintaining supply and demand plans to enhance customer experience while managing operational costs.

About the Company

TELUS Digital is a leading technology company focused on enhancing digital experiences through innovative solutions.

Key Highlights

✓ Develops strategic supply and demand plans
✓ Optimizes operational costs and partner spending
✓ Translates operational signals into actionable insights
✓ Enhances customer experience through resource planning
✓ Works collaboratively across various business units

💡 Honest Take: This position requires a strong analytical mindset and the ability to navigate complex operational challenges.

Pros

✓ Focus on strategic planning and optimization
✓ Opportunity to enhance customer satisfaction
✓ Collaborative work environment
✓ Potential for career advancement within TELUS

Cons

✗ Role may involve high-pressure situations
✗ Requires extensive experience in resource planning
✗ Not suitable for entry-level candidates

Best For: This role is designed for experienced professionals looking to influence business strategy and operational efficiency.

Watch Out: Candidates should be prepared for a demanding role that requires quick decision-making and adaptability.

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What Customers Say

Feedback from employees highlights a supportive work culture but notes the high demands of the role.

Expert Review

In the competitive landscape of resource planning, the Strategic Resource Planning Senior Analyst role at TELUS Digital for its focus on optimizing both customer experience and operational costs. This position is pivotal, translating operational signals into strategic plans that span from 90 days to a year. The ability to forecast accurately is essential, as it directly impacts customer satisfaction and resource allocation.

Financial efficiency is at the heart of this role, where analysts are tasked with balancing OPEX and CAPEX while maximizing returns on partner investments. This requires analytical skills but also a deep understanding of market dynamics and customer needs. Candidates should be ready to engage with various departments, making collaboration key to success.

While the role offers significant opportunities for career growth, it is not without its challenges. The pressure to deliver precise forecasts can be intense, especially in a fast-paced environment like TELUS Digital. Prospective applicants should be well-versed in strategic planning and ready to tackle complex operational issues.

For more information about this opportunity, visit TELUS Digital's career page at official link.