Deputy General Manager

HCLTech

Lead the OTC operations for HCLTech DPO in Manila, focusing on B2B collections and managing around 300 associates.

Last checked on August 22, 2026. We may earn a commission when you click through.

✓ Significant leadership role ✓ Opportunity to impact cash flow directly ✓ Dynamic team environment

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Deputy General Manager

HCLTech

Updated 16 days ago

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Taguig

This position is ideal for experienced leaders in finance who thrive under pressure. However, the demands may not be suited for those seeking a balanced work-life dynamic.

About this role

Lead the OTC operations for HCLTech DPO in Manila, focusing on B2B collections and managing around 300 associates.

About the Company

HCLTech is a global technology company that provides IT services and solutions across various sectors.

Key Highlights

✓ Lead a team of approximately 300 associates
✓ Focus on cash acceleration and dispute resolution
✓ Manage end-to-end B2B collections delivery
✓ Drive AR aging reduction strategies
✓ Govern service delivery processes

💡 Honest Take: While the role offers substantial leadership opportunities, the pressure to meet cash collection targets can be intense. Expect a challenging work environment with high expectations on performance.

Pros

✓ Significant leadership role
✓ Opportunity to impact cash flow directly
✓ Dynamic team environment
✓ Focus on strategic B2B processes

Cons

✗ High pressure to meet targets
✗ Potentially long hours
✗ Limited salary transparency
✗ Requires strong conflict resolution skills

Best For: Candidates who excel in high-pressure situations and have a background in B2B finance operations.

Watch Out: Be prepared for a demanding role with expectations for rapid results in cash collection and dispute resolution.

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Expert Review

In this role, you will be at the forefront of HCLTech's B2B collections strategy. Managing a large team means you need to have strong leadership skills and the ability to motivate others under pressure. The focus on AR aging reduction will require a strategic approach to cash flow management.

Expect to deal with complex disputes that can impact collections significantly. While the position offers a chance to shape processes, the intensity of the role can be overwhelming, especially when targets are not being met. It’s crucial to have a proactive mindset to tackle these challenges head-on.

Customer service and internal collaboration will also play a significant role in your success, as working with various departments is necessary to resolve disputes quickly. If you thrive in high-stakes environments and have proven experience navigating corporate challenges, this could be an excellent fit for your career progression.