Customer Advisor - Carrick
Hays
As a Customer Advisor with Hays, you'll be the first point of contact for customers, ensuring an exceptional customer experience across various channels.
Last checked on September 9, 2026. We may earn a commission when you click through.
Customer Advisor - Carrick
Hays
Updated 10 days agoYou'll be redirected to ie.talent.com
This position is ideal for those passionate about customer service and looking to build a career in the public sector. However, the job's demands may not suit everyone, especially those seeking a more relaxed work environment.
About this role
As a Customer Advisor with Hays, you'll be the first point of contact for customers, ensuring an exceptional customer experience across various channels.
About the Company
Hays is a well-established recruitment agency specializing in various sectors, including public service.
Key Highlights
- ✓ First point of contact for customer inquiries
- ✓ Opportunity to enhance customer service skills
- ✓ Supportive work environment
- ✓ Engagement with a diverse customer base
💡 Honest Take: While the role offers a chance to interact with the public, be prepared for high expectations in customer service. Many find the workload can be demanding, especially during peak times.
Pros
- ✓ Opportunities for career advancement
- ✓ Engaging with a wide range of customers
- ✓ Training and development support
Cons
- ✗ High-pressure environment
- ✗ Potential for long hours
- ✗ Customer service can be challenging
Best For: Great for recent graduates or those looking to start a career in public service with strong interpersonal skills.
Watch Out: Be aware that customer service roles can be stressful, especially during busy periods when high volumes of inquiries come in.
You'll be redirected to ie.talent.com
Expert Review
This role at Hays focuses on providing exceptional customer service as the first point of contact for visitors. Candidates should expect a where multitasking is key. The job requires not just answering queries but also resolving issues effectively, which can be rewarding yet challenging.
Feedback from current employees indicates that while training is thorough, the reality of day-to-day operations can include handling difficult customers and high-pressure situations. Those who excel tend to be resilient and adaptable, able to think on their feet. For individuals considering this role, it's essential to weigh the rewarding aspects of customer interaction against the demands of maintaining high service standards.
If you are looking for a stable job with opportunities for growth, this could be a great fit. Check the official listing on Hays' site for more details.
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