Customer Care Coordinator

Abrivia

Join Abrivia as a Customer Care Coordinator in Dublin, offering a competitive salary plus bonuses, pension, healthcare, and flexible work options.

Last checked on July 6, 2026. We may earn a commission when you click through.

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✓ Central Dublin location ✓ Comprehensive benefits package ✓ Opportunities for work-life balance
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Customer Care Coordinator

Abrivia

Updated 2 months ago
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Dublin

With its attractive benefits and central location, this role is ideal for candidates seeking work-life balance. However, the competitive nature of customer care may be challenging for some.

About this role

Join Abrivia as a Customer Care Coordinator in Dublin, offering a competitive salary plus bonuses, pension, healthcare, and flexible work options.

About the Company

Abrivia is a recruitment agency based in Ireland, known for connecting talent with opportunities across various sectors.

Key Highlights

  • Located on the Luas line for easy access
  • Standard Monday to Friday working hours
  • Salary depends on experience with a 10% bonus
  • Pension and healthcare benefits included
  • Flexible work arrangements available

💡 Honest Take: This role offers a solid package for those seeking stability in customer service, but it's essential to consider the intensity of the sector.

Pros

  • Central Dublin location
  • Comprehensive benefits package
  • Opportunities for work-life balance
  • Supportive work environment
  • Growth potential within the company

Cons

  • Fast-paced environment may be stressful
  • Salary depends on experience, which may limit entry-level applicants
  • Non-remote position may not suit everyone
  • Potentially high customer interaction volume
  • May require dealing with difficult customers

Best For: Ideal for professionals looking to grow in a supportive environment within Dublin's vibrant job market.

Watch Out: Candidates should be prepared for a high-pressure environment typical of customer care roles.

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What Customers Say

Feedback from current employees highlights the supportive team atmosphere but notes the high demands of the customer care sector.

Expert Review

The Customer Care Coordinator position at Abrivia with its central Dublin location and flexible working options. Ideal for those commuting via the Luas, the role promises a supportive work environment alongside an attractive benefits package.

Salary negotiations are based on experience, which can be a double-edged sword for entry-level applicants. While the potential for a 10% bonus is enticing, it's crucial to be aware that competition in customer care can be intense. The role requires handling various customer interactions, which may involve managing complaints or difficult situations.

Abrivia's reputation as a recruitment agency means candidates can expect a structured onboarding process, but the fast-paced setting might not be for everyone. It's advisable for applicants to assess their stress management capabilities before applying.

Ultimately, this role could be a great fit for experienced customer service professionals who thrive in dynamic environments. However, those new to the field might find the demands overwhelming without prior training or support.

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