SecureDrive Support Specialist

Bursaries Room

Fidelity Services Group is hiring a Customer Service Consultant for a 6-month contract to assist with the installation of SecureDrive products.

Last checked on July 9, 2026. We may earn a commission when you click through.

✓ Opportunity to gain experience in customer service ✓ Short-term contract suitable for temporary job seekers ✓ Engagement with innovative security technology

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SecureDrive Support Specialist

Bursaries Room

Updated 2 months ago

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South Africa Contract

The role provides valuable experience in customer service and technology support, making it suitable for recent graduates or those seeking temporary work. However, the fixed-term nature might not appeal to those looking for permanent positions.

About this role

Fidelity Services Group is hiring a Customer Service Consultant for a 6-month contract to assist with the installation of SecureDrive products.

About the Company

Fidelity Services Group is a leading South African security solutions provider, focusing on customer satisfaction and innovative technology.

Key Highlights

✓ 6-month fixed-term contract
✓ Assist with installation and fitment of SecureDrive products
✓ Focus on excellent customer service
✓ Adherence to scheduling standards

💡 Honest Take: This role is ideal for those passionate about customer service and technology but may not offer long-term job security.

Pros

✓ Opportunity to gain experience in customer service
✓ Short-term contract suitable for temporary job seekers
✓ Engagement with innovative security technology

Cons

✗ Only a 6-month contract with no long-term job security
✗ Potentially high-pressure environment to meet scheduling standards
✗ Limited salary information available

Best For: This position suits recent graduates or anyone seeking short-term employment in the security industry.

Watch Out: Be prepared for the demanding nature of customer service and the need to meet strict scheduling requirements.

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You'll be redirected to za.talent.com

What Customers Say

Feedback from previous employees highlights a supportive team environment but notes the pressure of meeting customer service standards.

Expert Review

This role at Fidelity Services Group offers a unique chance to work in the growing field of security technology. With a focus on customer service, you’ll engage directly with clients while assisting in product installations. The contract duration of six months can be advantageous for those seeking a temporary position.

The ability to gain hands-on experience in a reputable company is a significant draw. However, the lack of long-term employment may deter candidates looking for career stability. the high expectations for service quality and adherence to schedules can create a challenging work environment.

According to the job listing on Talent.com, successful candidates will need to be adaptable and possess strong communication skills. This role is particularly suited for those who thrive in dynamic situations and appreciate the importance of customer satisfaction in technology deployment. Interested candidates can find more information on the official job listing here.