Call Center Supervisor

Shine com

Oversee a team of 50-70 call center officers and create monthly schedules to ensure efficient operations.

Last checked on June 14, 2026. We may earn a commission when you click through.

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The Call Center Supervisor position offers a solid opportunity for those looking to grow in a structured setting.

✓ Opportunity to lead a sizable team ✓ Focus on team development and performance ✓ Stable work environment in Mumbai

Call Center Supervisor

Shine com

Updated 23 days ago
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You'll be redirected to in.talent.com

Mumbai

The Call Center Supervisor position offers a solid opportunity for those looking to grow in a structured setting.

About this role

Oversee a team of 50-70 call center officers and create monthly schedules to ensure efficient operations.

About the Company

Shine com is a prominent player in the call center industry, known for its commitment to employee development and customer satisfaction.

Key Highlights

  • Manage a large team effectively
  • Prepare monthly schedules for operational efficiency
  • Direct involvement in team performance and metrics

💡 Honest Take: This role is ideal for experienced managers who thrive in dynamic environments, but may overwhelm those new to leadership.

Pros

  • Opportunity to lead a sizable team
  • Focus on team development and performance
  • Stable work environment in Mumbai

Cons

  • High pressure due to team size
  • Limited flexibility with scheduling
  • Requires strong leadership skills

Best For: Ideal for professionals with prior call center management experience looking to advance their career.

Watch Out: Potential candidates should be prepared for a demanding role with high expectations for team results.

Apply for this position

You'll be redirected to in.talent.com

Expert Review

Leading a team of 50-70 officers at Shine com demands strong managerial skills and resilience. This position requires not just overseeing operations but actively engaging with team performance metrics. The role is crucial for maintaining service quality, which can be challenging given the team size.

Candidates will benefit from structured training programs as the company emphasizes employee development. However, the high demands and expectations could be a drawback for those unaccustomed to fast-paced environments. Adapting quickly to changing situations will be vital for success.

According to Shine com's job listing, the role has no specified salary range, which might raise questions about compensation clarity. Prospective applicants should consider this aspect when applying, as it’s essential to align expectations with company offerings. For further details, visit the official listing at Shine com.

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