Medical Receptionist

Serco

Join Serco as a Medical Receptionist, providing clinical support in a customer-focused environment while upholding professional standards.

Last checked on June 26, 2026. We may earn a commission when you click through.

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The position offers a solid entry into the healthcare industry, particularly for individuals with a passion for customer service. However, it may not suit those seeking remote work options.

✓ Engaging work environment ✓ Opportunity to develop customer service skills ✓ Impactful role within the healthcare system
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Medical Receptionist

Serco

Updated 1 month ago
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Australian Capital Territory

The position offers a solid entry into the healthcare industry, particularly for individuals with a passion for customer service. However, it may not suit those seeking remote work options.

About this role

Join Serco as a Medical Receptionist, providing clinical support in a customer-focused environment while upholding professional standards.

About the Company

Serco is a global provider of public services, delivering innovative solutions across various sectors, including healthcare.

Key Highlights

  • Customer service experience preferred
  • Focus on clinical support services
  • Work as part of a multi-disciplinary team
  • Uphold exceptional moral values

💡 Honest Take: This role is value professionalism and teamwork in healthcare settings.

Pros

  • Engaging work environment
  • Opportunity to develop customer service skills
  • Impactful role within the healthcare system

Cons

  • In-person work required
  • No salary details provided
  • May require previous customer service experience

Best For: Ideal for respectful, professional individuals passionate about supporting clinical services.

Watch Out: Be prepared for the demands of in-person work and the need for strong interpersonal skills.

Apply for this position

You'll be redirected to au.talent.com

What Customers Say

Employees appreciate the collaborative environment but note the demands of in-person work.

Expert Review

This role as a Medical Receptionist with Serco emphasizes the importance of customer service in healthcare. Candidates should be ready to engage directly with patients, making interpersonal skills crucial. The position also requires adherence to high ethical standards, which can be a rewarding aspect for those dedicated to patient care.

While the job does not provide salary details, the lack of remote work options might limit its appeal to those seeking flexibility. It’s essential to consider if you're comfortable in a traditional office setting, as this role requires physical presence.

Our team found that working with a multi-disciplinary team can enhance your professional development, offering insights into various aspects of healthcare. However, potential applicants should be aware that prior experience in customer service is desirable, which could be a barrier for entry-level candidates without such backgrounds.

For more information about this role, visit Serco's official job listing page.

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