Customer Success Manager

Informa Group Plc.

Join Tahaluf, the leading B2B events organiser in Saudi Arabia, as a Customer Success Manager for a six-month freelance consultancy role.

Last checked on June 16, 2026. We may earn a commission when you click through.

✓ Flexible freelance arrangement ✓ Engagement with high-profile clients ✓ Opportunity to innovate in customer success strategies

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Customer Success Manager

Informa Group Plc.

Updated 2 months ago

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Saudi Arabia Freelance

If you're seeking a freelance opportunity in a vibrant sector, this position provides an excellent platform to leverage your skills.

About this role

Join Tahaluf, the leading B2B events organiser in Saudi Arabia, as a Customer Success Manager for a six-month freelance consultancy role.

About the Company

Tahaluf is a premier B2B events organiser in Saudi Arabia, formed through a partnership with Informa PLC and local cybersecurity entities.

Key Highlights

✓ Work with a visionary team focused on impactful projects
✓ Opportunity for freelance flexibility
✓ Engage with high-profile B2B events
✓ Develop strong customer relationships
✓ Contribute to the growth of the events sector in Saudi Arabia

💡 Honest Take: This role is suitable for experienced customer success professionals looking to make a significant impact in a dynamic environment.

Pros

✓ Flexible freelance arrangement
✓ Engagement with high-profile clients
✓ Opportunity to innovate in customer success strategies
✓ Part of a leading events company

Cons

✗ Short-term contract may lead to uncertainty
✗ Limited salary details provided
✗ Requires significant experience in customer success
✗ Not a remote position

Best For: Ideal for those with a background in B2B services and a passion for enhancing customer experiences.

Watch Out: Be aware that the position is not remote, which may limit flexibility for some candidates.

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What Customers Say

Workers value the dynamic environment and the opportunity to work with high-profile clients, but some express concerns about job stability.

Expert Review

In the competitive landscape of B2B events, Tahaluf is making strides through its innovative approach. The company a strong partnership with Informa PLC, enhancing its credibility and reach. This role will require you to engage directly with clients, ensuring their success during events, which can be both rewarding and challenging.

With its focus on impactful projects, this position allows for creativity in customer success strategies. However, the short duration of six months might leave some professionals seeking longer-term stability feeling uncertain. It’s the freelance nature against the potential for growth in your career.

The role also necessitates significant experience, which could limit applicants to those already established in the field. The lack of salary transparency is another aspect to consider, as it may deter candidates looking for clear compensation expectations. For more details, the official job listing can be found at Tahaluf's job page.