Maintenance and Support Engineer

Infosys

Join Infosys as a Maintenance and Support Engineer, focusing on maintaining IT infrastructure, troubleshooting issues, and providing technical support.

Last checked on September 24, 2026. We may earn a commission when you click through.

✓ Opportunity to work with a leading technology firm ✓ Comprehensive benefits package including health insurance ✓ Chance for professional development and skill enhancement

Maintenance and Support Engineer

Infosys

Updated 1 day ago

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Chennai

This position is ideal for IT professionals looking to advance their careers in a reputable company like Infosys. However, the workload can be intense, making it less suitable for those seeking a balanced work-life environment.

About this role

Join Infosys as a Maintenance and Support Engineer, focusing on maintaining IT infrastructure, troubleshooting issues, and providing technical support.

About the Company

Infosys is a global leader in technology services and consulting, delivering innovative solutions to clients across various industries.

Key Highlights

✓ Troubleshoot hardware and software issues
✓ Provide technical support to end-users
✓ Collaborate with engineers to resolve complex problems
✓ Implement security measures for IT systems
✓ Develop and maintain documentation

💡 Honest Take: While the role offers solid experience in IT support, be prepared for the challenges of managing both routine tasks and urgent issues. The fast-paced environment can be demanding, especially during system outages.

Pros

✓ Opportunity to work with a leading technology firm
✓ Comprehensive benefits package including health insurance
✓ Chance for professional development and skill enhancement
✓ Engaging work environment with a collaborative team

Cons

✗ High-pressure environment during system failures
✗ Limited flexibility in work hours
✗ Potentially high workload with tight deadlines
✗ Salary details not disclosed

Best For: Mid-level IT support engineers in India looking for growth opportunities in a challenging yet rewarding role.

Watch Out: Be aware of the intense pressure during critical system failures, which can lead to long hours and stress.

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Expert Review

At Infosys, the Maintenance and Support Engineer role is pivotal in ensuring smooth IT operations. Troubleshooting and problem-solving are daily tasks, requiring quick thinking and technical expertise. The position demands technical skills but also the ability to work under pressure, especially during outages.

The company emphasizes collaboration among engineers, which can foster a supportive work culture, but it also means that you may frequently juggle multiple tasks. We found that those who thrive in this environment are typically passionate about technology and enjoy tackling challenges head-on. While the benefits include health insurance and professional development opportunities, the lack of transparency around salary can be a drawback.

As with many roles in IT, the workload can escalate quickly, especially during critical incidents, making work-life balance a potential issue. For further details, you can visit Infosys' official listing here.