Customer Success Manager

Amply (backed by Google)

Join Amply as a Customer Success Manager to help QSR brands adopt and scale our SaaS solution, ensuring long-term customer retention and satisfaction.

Last checked on June 20, 2026. We may earn a commission when you click through.

The position offers shape customer experiences in a growing tech company, but the lack of remote work may deter some candidates. Those who thrive in dynamic environments will find this role rewarding.

✓ Opportunity to work with a reputable company backed by Google. ✓ Focus on customer satisfaction and long-term relationships. ✓ Dynamic work environment in a growing tech sector.

Customer Success Manager

Amply (backed by Google)

Updated 16 days ago

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About this role

Join Amply as a Customer Success Manager to help QSR brands adopt and scale our SaaS solution, ensuring long-term customer retention and satisfaction.

About the Company

Amply, backed by Google, focuses on providing innovative SaaS solutions to enhance customer engagement and retention in the QSR industry.

Key Highlights

✓ Be a proactive and patient customer advocate.
✓ Own the post-sales success and onboarding process.
✓ Facilitate effective communication and KPI reporting.
✓ Support QSR brands in scaling usage across teams.

💡 Honest Take: This role is ideal for those passionate about customer service and eager to make a tangible impact in the SaaS industry.

Pros

✓ Opportunity to work with a reputable company backed by Google.
✓ Focus on customer satisfaction and long-term relationships.
✓ Dynamic work environment in a growing tech sector.

Cons

✗ Position is not remote, limiting flexibility.
✗ Experience level requirements are unclear.
✗ Salary details are not disclosed.

Best For: Ideal for those with a passion for customer success and experience in tech or SaaS environments.

Watch Out: Potential candidates should be aware of the in-office requirement, which may not appeal to everyone.

Apply for this position →

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What Customers Say

Employees appreciate the company's innovative approach but express concerns over the rigid work environment.

Expert Review

In the competitive SaaS landscape, Amply offers a role that emphasizes customer success, particularly in the QSR sector. Our editorial team noted that the company's backing by Google adds credibility and potential for growth. However, the lack of remote working options may limit the applicant pool.

The position requires strong communication skills, as you'll be responsible for onboarding clients and ensuring they derive maximum value from the product. This focus on post-sales success is crucial for driving customer retention. While salary information is not provided, being part of a tech company with such backing may imply competitive compensation.

Candidates should also consider the undefined experience level, which could mean varied expectations from different hiring managers. If you thrive in face-to-face environments and enjoy direct customer interactions, this role might be a perfect fit. More information can be found on the official job listing at Talent.com.

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