Senior Customer Care Executive
CMA CGM
Join CMA CGM as a Senior Customer Care Executive, managing export cargo shipments and ensuring customer deadlines are met.
Last checked on July 2, 2026. We may earn a commission when you click through.
This position offers work with a leading shipping company, but candidates should be prepared for the fast-paced demands of the industry.
Senior Customer Care Executive
CMA CGM
Updated 9 days agoYou'll be redirected to in.talent.com
This position offers work with a leading shipping company, but candidates should be prepared for the fast-paced demands of the industry.
About this role
Join CMA CGM as a Senior Customer Care Executive, managing export cargo shipments and ensuring customer deadlines are met.
About the Company
CMA CGM is a global leader in shipping and logistics, dedicated to providing innovative solutions in the maritime industry.
Key Highlights
- ✓ Manage export cargo shipment processes
- ✓ Ensure timely customer communication
- ✓ Collaborate with cargo readiness teams
- ✓ Full-time position in Mumbai
💡 Honest Take: This role is ideal for experienced customer service professionals looking to specialize in the logistics sector.
Pros
- ✓ Work with a reputable global company
- ✓ Opportunities for career growth
- ✓ Engage in a dynamic work environment
Cons
- ✗ May involve high-pressure situations
- ✗ Limited work-life balance in peak seasons
- ✗ Location-specific to Mumbai only
Best For: Ideal for professionals ready to take on challenges in a thriving industry.
Watch Out: Expect high demands during the export season that may affect work-life balance.
You'll be redirected to in.talent.com
What Customers Say
Employees often highlight the strong team environment but note the intense workload during busy periods.
Expert Review
CMA CGM's Senior Customer Care Executive role is pivotal in managing export cargo processes. Candidates must be adept in timely communication and efficient shipment management. This position requires a strong understanding of logistics and customer service dynamics.
The job's fast-paced environment is thrive under pressure and enjoy problem-solving. According to the company's website, the role focuses on ensuring customer deadlines are met, which responsibility and urgency to the position. While there are ample opportunities for career advancement, potential applicants should be aware of the challenges posed by peak seasons.
Such periods can result in long hours and an intense workload, which may not suit everyone. Overall, this role is a great fit for aspiring customer service leaders who are passionate about the shipping industry.
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