Customer-Focused Security Guard

Downer Group

Downer Group seeks a dedicated Security Guard for site safety in Western Australia, emphasising customer service and regular patrols.

Last checked on June 18, 2026. We may earn a commission when you click through.

✓ Engaging role focused on customer service ✓ Structured work hours with 12-hour shifts ✓ Part of a reputable company

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Customer-Focused Security Guard

Downer Group

Updated 2 months ago

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Western Australia

A solid opportunity for security professionals looking to engage with the public while ensuring site safety, albeit with fixed shifts.

About this role

Downer Group seeks a dedicated Security Guard for site safety in Western Australia, emphasising customer service and regular patrols.

About the Company

Downer Group is a leading provider of integrated services in Australia, focusing on delivering essential services and solutions across various sectors.

Key Highlights

✓ Requires WA Security Licence and First Aid certificate
✓ Focus on customer service and site safety
✓ 12-hour shifts with regular patrols
✓ Light physical demands

💡 Honest Take: This role is enjoy active positions with a focus on customer interaction, but may not suit individuals seeking flexible hours.

Pros

✓ Engaging role focused on customer service
✓ Structured work hours with 12-hour shifts
✓ Part of a reputable company

Cons

✗ Fixed shift hours may limit flexibility
✗ Physical demands may not suit everyone
✗ Requires specific certifications

Best For: Ideal for candidates with a WA Security Licence looking to work in a dynamic environment.

Watch Out: Prepare for fixed hours and the need for relevant certifications before applying.

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What Customers Say

Feedback from workers highlights the importance of customer interaction and the structured nature of the shifts.

Expert Review

The role of a Customer-Focused Security Guard at Downer Group is tailored for those who thrive in active environments. With a focus on customer service, candidates must hold both a WA Security Licence and a First Aid certificate, ensuring they are prepared for the responsibilities at hand. The job involves 12-hour shifts, which may be a drawback for those seeking flexibility in their work hours.

Regular site patrols are a core component of this position, making it suitable for individuals who enjoy being on the move rather than confined to a desk. The physical demands are light, but candidates should be aware that the role still requires a level of fitness.

Overall, this opportunity can be a great fit for those looking to engage directly with the public while ensuring safety. However, the requirement for specific certifications and fixed hours means it may not be ideal for everyone. For more details, refer to Downer Group's page (https://au.talent.com/redirect?acquisition_sub_id=10101&bpid=79419f66a3d68f20e981cf79a4d672ce&channel_1=default&channel_2=default&channel_3=default&context=api&eligible=yes&falcon=1&id=624197715708938309&initiator=security+guard+officer&is_gl=0&l=Perth&pc=1&pid=30d4c6dd3921&publisher=7c2b7e61c1&puid=3dea3deegddcgddffdd73de93de97ddffddbfdd93deg3de83de73ded3de83ded3deg3de73ee33dec3ee23de83ee33cef3beb3cec3ee33defedd9fdd83def3deabdd99dd83debadd8&rdr=&sdb=1&search_id=62359d1474bf6aae2036ef2f8fea1049&source=RubikTech&testid=sonicBackFillGLNoResults&utm_campaign=arbitrage&utm_medium=api&utm_product=7c2b7e61c1).