Automotive Service Advisor

Waylands

Join Waylands as a Service Advisor at their Volvo dealership, managing customer interactions and scheduling vehicle appointments.

Last checked on June 14, 2026. We may earn a commission when you click through.

With a competitive salary and generous holiday allowance, this position offers a strong opportunity for career growth in a well-regarded company.

✓ Attractive OTE salary ✓ Generous holiday entitlement ✓ Dynamic work environment

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Automotive Service Advisor

Waylands

Updated 2 months ago

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Gloucester £42k

With a competitive salary and generous holiday allowance, this position offers a strong opportunity for career growth in a well-regarded company.

About this role

Join Waylands as a Service Advisor at their Volvo dealership, managing customer interactions and scheduling vehicle appointments.

About the Company

Waylands is a reputable automotive dealership, specialising in Volvo vehicles and dedicated to providing excellent customer service.

Key Highlights

✓ OTE of £42,000
✓ 31 days of holiday per year
✓ Main point of contact for customers
✓ Opportunity to build lasting customer relationships
✓ Full-time position at a respected dealership

💡 Honest Take: This role is ideal for individuals who thrive in customer-facing positions and enjoy the automotive industry.

Pros

✓ Attractive OTE salary
✓ Generous holiday entitlement
✓ Dynamic work environment
✓ Strong support from the dealership
✓ Opportunity for career advancement

Cons

✗ Potentially high-pressure customer interactions
✗ Limited remote work options
✗ Requires previous customer service experience
✗ May involve irregular hours
✗ Fast-paced environment may not suit everyone

Best For: Ideal for experienced service advisors or those looking to transition into the automotive sector with a focus on customer relations.

Watch Out: Candidates should be prepared for the demands of a busy dealership environment, which may include dealing with challenging customer situations.

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What Customers Say

Employees appreciate the supportive work environment and competitive pay, though some note the challenges of a fast-paced dealership setting.

Expert Review

This Automotive Service Advisor position at Waylands in Gloucester offers a competitive salary package of OTE £42,000 and 31 days of holiday, making it enticing for job seekers. The role focuses heavily on customer interaction, requiring excellent communication skills and a passion for the automotive field.

The dealership emphasises building strong relationships with customers, which can lead to a rewarding work experience for those who excel in service-oriented roles. However, the fast-paced nature of a dealership may not be ideal for everyone, particularly those who prefer a more relaxed work environment.

Candidates should also be aware that the job may involve irregular hours, especially during peak times. Previous experience in customer service is crucial, as the role entails navigating various customer needs and potential complaints. Overall, this position is a great opportunity for someone looking to grow within the automotive sector while enjoying a solid work-life balance.