Customer Support Co-Ordinator - German & Italian

Anne Jagger Recruitment

Join a remote team as a Multi-lingual Customer Support Coordinator, handling customer queries in German and Italian while meeting service level goals.

Last checked on July 11, 2026. We may earn a commission when you click through.

✓ Work from home flexibility ✓ Utilise language skills ✓ Focus on customer satisfaction

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Customer Support Co-Ordinator - German & Italian

Anne Jagger Recruitment

Updated 2 months ago

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Dundee Remote

Ideal for bilingual professionals seeking remote work, though it may not offer extensive career growth.

About this role

Join a remote team as a Multi-lingual Customer Support Coordinator, handling customer queries in German and Italian while meeting service level goals.

About the Company

Anne Jagger Recruitment is a specialist recruitment agency focused on connecting talent with opportunities across various sectors.

Key Highlights

✓ Fully remote position allowing for flexible work environment
✓ Opportunity to utilise bilingual skills in German and Italian
✓ Engage with clients to resolve product-related issues
✓ Supportive team environment focused on customer satisfaction

💡 Honest Take: This role suits individuals passionate about helping customers and who thrive in a remote working setting, but may lack advancement opportunities.

Pros

✓ Work from home flexibility
✓ Utilise language skills
✓ Focus on customer satisfaction
✓ Supportive team culture

Cons

✗ Limited career advancement
✗ Potentially repetitive tasks
✗ Customer service pressure
✗ May require irregular hours

Best For: Ideal for individuals fluent in German and Italian, looking for flexible job opportunities.

Watch Out: Be prepared for the challenges of remote customer service, including fluctuating workloads and customer expectations.

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What Customers Say

Feedback from former employees highlights a supportive team but notes the challenges of managing customer expectations in a remote setting.

Expert Review

This remote role caters to bilingual professionals fluent in German and Italian, n attractive opportunity for those looking to leverage their language skills. The position focuses on resolving customer queries while adhering to service level goals, which can be both rewarding and challenging.

While the role offers flexibility and the chance to work from home, candidates should be aware that it may not provide extensive opportunities for career advancement. The repetitive nature of customer support tasks can also be a drawback for some.

The company promotes a supportive team environment, which can enhance job satisfaction. However, those new to customer service should be prepared for the pressures of handling customer issues effectively. Overall, if you thrive in a remote setting and enjoy helping others, this position could be a solid fit.

For more details, you can visit the official job listing at Anne Jagger Recruitment.