CL 12 Customer Service

8000 Accenture Inc Company

Accenture is seeking customer service representatives to provide support and ensure call quality, with a focus on resolving customer needs efficiently.

Last checked on June 19, 2026. We may earn a commission when you click through.

The opportunity with Accenture offers valuable experience for those entering the customer service field, though the shifting schedules may not suit everyone. It’s a solid start for graduates or those with BPO experience.

✓ Reputable employer in the BPO sector ✓ Opportunities for career growth ✓ Work with a diverse team

CL 12 Customer Service

8000 Accenture Inc Company

Updated 22 days ago

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Philippines Full-Time

About this role

Accenture is seeking customer service representatives to provide support and ensure call quality, with a focus on resolving customer needs efficiently.

About the Company

Accenture is a leading global professional services company that helps organizations build their digital core.

Key Highlights

✓ Full-time position with Accenture
✓ Open to college graduates or those with BPO experience
✓ Positions available in Boni, Cubao, Taguig, and Alabang
✓ Flexible work schedule, including holidays

💡 Honest Take: This role is ideal for entry-level candidates looking to start a career in customer service within a reputable company.

Pros

✓ Reputable employer in the BPO sector
✓ Opportunities for career growth
✓ Work with a diverse team
✓ Comprehensive training provided

Cons

✗ Shifting schedules may be challenging for some
✗ Potential holiday work requirements
✗ Entry-level salary may be lower than expected
✗ Limited remote work options

Best For: Suitable for those who thrive in dynamic work environments and are open to flexible schedules.

Watch Out: Be prepared for the demands of working during holidays and adapting to a shifting schedule.

Apply for this position →

You'll be redirected to accenture.wd103.myworkdayjobs.com

What Customers Say

Employees appreciate the training and support but note the demanding schedules and entry-level pay.

Expert Review

Entering the customer service industry can be but Accenture's CL 12 role provides a structured environment for growth. The job demands adaptability, especially with rotating schedules, which can be a drawback for some applicants.

Candidates should be aware that while Accenture offers competitive training, the entry-level salary may not match expectations in the bustling BPO sector. According to Accenture's page, they emphasize quality customer interactions, which can be rewarding but also challenging.

In terms of location, the positions are scattered across major areas like Boni and Taguig, ccessible for many. However, commuting can be a concern during peak hours. This role is particularly appealing for those looking to build a customer service foundation at a globally recognized company.