Customer Service Advisor

Generac Power Systems

Join Generac’s Dealer Talent Network as a Customer Service Advisor, where you'll assist in scheduling jobs and communicating with customers about home generator installations.

Last checked on June 14, 2026. We may earn a commission when you click through.

The Customer Service Advisor position at Generac offers contribute to the clean energy sector while engaging directly with customers.

✓ Engaging work environment ✓ Focus on clean energy and sustainability ✓ Potential for career growth in a dynamic field

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Customer Service Advisor

Generac Power Systems

Updated 1 month ago

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You'll be redirected to generacdealercareers.com

Miami Full-Time

The Customer Service Advisor position at Generac offers contribute to the clean energy sector while engaging directly with customers.

About this role

Join Generac’s Dealer Talent Network as a Customer Service Advisor, where you'll assist in scheduling jobs and communicating with customers about home generator installations.

About the Company

Generac Power Systems is a leader in clean energy solutions, focusing on energy management and sustainable practices.

Key Highlights

✓ Full-time position in a growing industry
✓ Opportunity to work with clean energy technologies
✓ Engagement with customers in a vital service role
✓ Involves scheduling and dispatching technicians
✓ Part of a mission to enhance energy management

💡 Honest Take: This role is ideal for individuals who enjoy customer interaction and have an interest in clean energy but may not suit those seeking advanced technical roles.

Pros

✓ Engaging work environment
✓ Focus on clean energy and sustainability
✓ Potential for career growth in a dynamic field
✓ Full-time hours with job stability

Cons

✗ Limited technical training provided
✗ May require handling challenging customer interactions
✗ Position is not remote

Best For: Ideal for those looking to start a career in customer service within the energy sector.

Watch Out: Expect to handle various customer requests and scheduling challenges, which can be demanding at times.

Apply for this position →

You'll be redirected to generacdealercareers.com

What Customers Say

Workers appreciate the company's mission and engaging work environment but mention challenges in handling customer inquiries.

Expert Review

This role places you at the heart of Generac, a key player in the clean energy movement. As a Customer Service Advisor, you'll schedule jobs but also play a crucial role in customer satisfaction. Generac aims to enhance energy management, making this position pivotal to their mission.

The responsibilities include communicating with customers regarding their home generator installations, which can be quite rewarding. However, that the job may involve dealing with frustrated customers, requiring strong interpersonal skills.

while the company provides an opportunity to work with innovative clean energy technologies, the technical training offered might be limited. This could be a drawback for those looking for a more technical role in the energy sector.

According to Generac’s official site, this position is full-time and located in Miami, emphasizing the company's commitment to a sustainable future. If you thrive in fast-paced environments and enjoy customer service, this could be a great fit for you.

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