Omni-Channel Client Advisor & CX Champion

Chalhoub Group

Join Chalhoub Group as an Omni-Channel Client Advisor to enhance customer relationships and promote brand loyalty. Ideal for UAE Nationals with a Family Book.

Last checked on June 28, 2026. We may earn a commission when you click through.

A solid opportunity for UAE Nationals looking to build a career in customer experience in a remote setting.

✓ Flexible working hours ✓ Attractive salary range (AED 120K - AED 200K annually) ✓ Diverse work environment

Omni-Channel Client Advisor & CX Champion

Chalhoub Group

Updated 8 days ago

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Dubai Remote 120k–200k/yr دوام كامل

A solid opportunity for UAE Nationals looking to build a career in customer experience in a remote setting.

About this role

Join Chalhoub Group as an Omni-Channel Client Advisor to enhance customer relationships and promote brand loyalty. Ideal for UAE Nationals with a Family Book.

About the Company

Chalhoub Group is a leading partner for luxury brands in the Middle East, committed to innovation and customer satisfaction.

Key Highlights

✓ Remote work flexibility
✓ Comprehensive benefits package
✓ Focus on customer loyalty and data analysis
✓ Strong communication in English and Arabic required
✓ Ideal for UAE Nationals

💡 Honest Take: This role is perfect for those passionate about customer experience but may lack appeal for those seeking a traditional office environment.

Pros

✓ Flexible working hours
✓ Attractive salary range (AED 120K - AED 200K annually)
✓ Diverse work environment
✓ Comprehensive healthcare and education benefits
✓ Focus on professional growth

Cons

✗ Limited to UAE Nationals with Family Book
✗ Remote work may not suit everyone
✗ Potentially high expectations for performance
✗ Requires proficiency in both English and Arabic
✗ Job may involve handling difficult customer interactions

Best For: Ideal for individuals with strong communication skills and a passion for customer service and loyalty.

Watch Out: Be prepared for a dynamic environment where customer satisfaction is paramount; this may involve adapting to varying customer needs.

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What Customers Say

Employees appreciate the flexible working conditions and supportive environment but note the challenges of remote customer interactions.

Expert Review

Aiming to enhance customer interactions, the Omni-Channel Client Advisor position at Chalhoub Group is tailored for those who speak both English and Arabic fluently. The flexible working policy allows for a better work-life balance, an attractive feature for many professionals today.

With a salary range of AED 120,000 to AED 200,000 annually, this role offers competitive compensation. the benefits include healthcare and contributions to education, enhancing the overall value proposition for employees.

While the remote aspect provides convenience, potential candidates should note that this role is specifically designed for UAE Nationals with a Family Book. This requirement may limit the pool of applicants, but it underscores the company's commitment to supporting local talent.

Given the focus on customer loyalty and data analysis, those without a strong background in these areas might find the role challenging. The nature of the job involves direct customer interactions, which could be taxing for some individuals.

this position is a great fit for UAE Nationals eager to grow in the customer service sector while enjoying the perks of remote work. For more details, visit Chalhoub Group's official job listing here.

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