Customer Service Representative

Hassan & Sons, Inc.

Under the general supervision of the Store Manager and Area Manager, the Customer Service Representative (CSR) supports daily store operations while upholding the company's commitment to exceptional customer service. Follow the company's Four...

Last checked on May 17, 2026. We may earn a commission when you click through.

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If you're looking to break into retail or enhance your customer service skills, this role is a solid pick.

✓ Hands-on training and support. ✓ Opportunity to work with a diverse team. ✓ Direct interaction with customers.

Customer Service Representative

Hassan & Sons, Inc.

Updated 1 day ago
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Santa Clara 📅 2026-04-17

If you're looking to break into retail or enhance your customer service skills, this role is a solid pick.

About this role

Hassan & Sons, Inc. is dedicated to delivering exceptional customer service and support across its retail operations.

About the Company

Hassan & Sons, Inc. is committed to delivering exceptional customer service and support in retail operations.

Key Highlights

  • Support daily store operations under management supervision.
  • Ensure customer satisfaction through company's Four Steps.
  • Work in a team-oriented environment.

💡 Honest Take: This job is perfect for those who thrive in fast-paced retail environments but may not suit anyone looking for remote work.

Pros

  • Hands-on training and support.
  • Opportunity to work with a diverse team.
  • Direct interaction with customers.

Cons

  • In-person work only.
  • Potentially long hours on your feet.
  • Less flexibility in scheduling.

Best For: Ideal for those who enjoy face-to-face interactions and thrive under management guidance.

Watch Out: Be prepared for the demands of busy retail hours, especially during holidays.

Apply for this position

You'll be redirected to talent.com

What Customers Say

Workers note a supportive team atmosphere but highlight the demands of busy retail hours.

Expert Review

Landing a Customer Service Representative position at Hassan & Sons, Inc. means diving into a customer-first culture. The company emphasizes its Four Steps of Customer Service, ensuring staff are well-versed in providing stellar service. This is crucial for anyone serious about retail jobs in Santa Clara.

The position requires direct engagement with customers, making it a great fit for those who love interaction. However, keep in mind that this is not a remote job, so if you prefer working from home, this isn't for you. The training provided is hands-on, allowing new hires to acclimate quickly.

Expect to be on your feet for extended periods, especially during peak shopping times. The company fosters a supportive environment, but the fast pace may not suit those who prefer a more laid-back work style. According to their job listing, teamwork is emphasized, which can be a plus for those who thrive in collaborative settings.

Overall, if you're looking to enhance your customer service skills and enjoy working in a bustling retail atmosphere, this position offers a solid entry point into the industry. For more details, check out the official listing at Talent.com.

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