Collections Customer Service Representative

Foundever Collections Customer Service Careers Hiring Event!Dates: Tuesday, April 21st, 2026Thursday, April 23rd, 2026Time: 9:00 AM to 3:00 PM Location: 921 Strickland Bridge Rd, Fayetteville, NC 28304 Collections Customer Service Ready to take the next step in your career? Join us for an on-site hiring event focused on collections customer service opportunities supporting leading financial programs. Meet our team, learn how you can grow in a performance-driven environment, and explore a role where your communication skills and confidence can make a real impact. Qualified candidates may move quickly through the process, so come prepared to take action on your future. Qualifications: Must have a high school diploma (or GED equivalent).Must be 18 years of age or older.Must be confident handling customer objections and negotiating payment solutions while remaining calm, professional, and compliant.Why You Should Join Us Competitive Pay: Start at $17/hour during training and increase to $18/hour once training is completed.Bonus Opportunities: Performance-based bonuses that allow you to increase your earnings.Stable Full-Time Schedule: Reliable hours with a global company supporting more than 150,000 associates worldwide.Paid Training: 100% free professional training to set you up for success.Career Growth: 84% of managers are promoted from within.Benefits: Medical, Dental, Vision, and Wellness benefits available.Retirement: 401(k) with company matching.Paid Time Off: Generous PTO to recharge and maintain balance.Employee Support: Access to our Employee Assistance Program.Referral Bonuses: Earn money for referring friends.Employee Discounts: Savings on a variety of products and services.Supportive Culture: Work with leaders and teammates committed to helping you succeed.How to prepare: To ensure we make the most of our time together, we kindly request that you complete a few simple steps prior to the event. Here's what you need to do: Step 1: Apply today. Please complete your application on our website. Step 2: Watch for our email. A recruiter will be reaching out to you via email from an address ending in @foundever.com. Please keep an eye on your inbox and be sure not to overlook this message. We will be requesting your resume and asking a few brief pre-screening questions ahead of the event. Once you receive the email, simply reply directly with your resume and responses so we can move forward together.Step 3: Prepare for the event. This is an on-site position located at: 921 Strickland Bridge Road, Fayetteville, NC 28304. We believe in fostering a collaborative environment where every team member can thrive, and being on-site allows for stronger connections and growth opportunities. Please plan to attend only if you are able to commute to this location.This is an open house job fair with scheduled time slots, so please arrive at your selected time.A quick reminder: Dress to impress! We recommend business casual attire to showcase your professionalism and readiness to join our team. Additionally, please note that this event is exclusively for individuals aged 18 and above. We're looking forward to meeting you and sharing more about the exciting opportunities at Foundever. This is a great chance to grow your career, and we're excited to begin this journey with you! About Foundever Foundever is a global leader in the customer experience (CX) industry. With 150,000 associates across the globe, we're the team behind the best experiences for +800 of the world's leading and digital-first brands. Our innovative CX solutions, technology and expertise are designed to support operational needs for our clients and deliver a seamless experience to customers in the moments that matter.