Customer Service Representative

Planet Fitness, Inc.

Join Planet Fitness as a Customer Service Representative, engaging with potential members during night and weekend shifts.

Last checked on September 1, 2026. We may earn a commission when you click through.

✓ Part-time flexibility ✓ Engagement with fitness enthusiasts ✓ Team-oriented atmosphere

Customer Service Representative

Planet Fitness, Inc.

Updated 10 days ago

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Des Moines

This position is ideal for those looking for flexible hours in the customer service sector, but it may not suit individuals seeking consistent daytime work or higher pay.

About this role

Join Planet Fitness as a Customer Service Representative, engaging with potential members during night and weekend shifts.

About the Company

Planet Fitness, Inc. is a leading fitness franchise known for its affordable gym membership options and welcoming environment.

Key Highlights

✓ Flexible part-time hours during nights and weekends
✓ Opportunities to engage with a diverse customer base
✓ Supportive team environment

💡 Honest Take: Working night and weekend shifts can impact work-life balance, especially if you have daytime commitments. Expect to handle a variety of customer inquiries, which can be rewarding but also challenging at times.

Pros

✓ Part-time flexibility
✓ Engagement with fitness enthusiasts
✓ Team-oriented atmosphere

Cons

✗ Inconsistent hours
✗ Potentially stressful customer interactions
✗ Salary not disclosed

Best For: Best suited for those who enjoy working in a retail environment and can manage nighttime hours effectively.

Watch Out: Inconsistent scheduling can lead to uncertainty in work hours week-to-week.

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You'll be redirected to talent.com

Expert Review

This role at Planet Fitness focuses on customer service during evenings and weekends, making it great for those with daytime obligations. Expect a fast-paced environment where you'll meet potential gym members and assist them with inquiries. The lack of disclosed salary may concern candidates looking for stable income.

Customer satisfaction is key, so be prepared to handle various situations, from inquiries to complaints.

The company culture emphasizes teamwork and support, which can be a positive aspect for new hires. However, the night and weekend hours could be a drawback for those who prefer traditional work schedules. If you're someone who thrives in a bustling environment and enjoys fitness culture, this could be a fulfilling role.

For more information, check Planet Fitness's official job listing at the provided URL.