Customer Service Representative

Eventdia

This full-time role involves vendor onboarding and handling inquiries from customers and vendors through various communication channels.

Last checked on September 9, 2026. We may earn a commission when you click through.

✓ Opportunity to work in a dynamic event environment ✓ Direct interaction with customers and vendors ✓ Full-time employment with regular hours

Customer Service Representative

Eventdia

Updated 13 days ago

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GTB Nager On-site Full Time

This position is ideal for those looking to build a career in customer service within the event industry. However, the lack of salary information is a back, making it hard to assess its true value.

About this role

This full-time role involves vendor onboarding and handling inquiries from customers and vendors through various communication channels.

About the Company

Eventdia specializes in event management and vendor coordination, connecting clients with top event freelancers.

Key Highlights

✓ Handles vendor onboarding and customer inquiries
✓ Full-time, on-site position in Delhi
✓ Engages with customers via phone, email, and chat

💡 Honest Take: While this role offers a solid entry point into customer service, the on-site requirement may limit flexibility for many. The workload can be intense, especially during peak event seasons, which isn't highlighted in the listing.

Pros

✓ Opportunity to work in a dynamic event environment
✓ Direct interaction with customers and vendors
✓ Full-time employment with regular hours

Cons

✗ No remote work options
✗ Salary not disclosed
✗ Potentially high workload during busy periods

Best For: Recent graduates or professionals looking to start a career in customer service, especially in the events sector.

Watch Out: The position requires on-site work, which may not suit those looking for flexible or remote options.

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What Customers Say

Employees appreciate the dynamic work environment but often mention the high workload during busy times.

Expert Review

This Customer Service Representative role at Eventdia offers a compelling entry into the event management field. Engaging with customers and vendors directly can provide valuable experience. The expectation for full-time, on-site work means applicants should be prepared for a commuting commitment in Delhi.

Our team noted that the job lacks disclosed salary information, which is a common concern among applicants. This could indicate a wide range of compensation or a lack of particularly for a role that may involve high demands during peak event seasons. Customer service roles can often lead to burnout, especially if the workload isn't well managed.

It's crucial to inquire about support systems within the team during the interview to gauge the work-life balance. If you're someone who enjoys vibrant interactions and multitasking, this job could be a good fit, but be aware of the potential stressors involved.