HGV Service Advisor

Accord Resourcing Ltd

Accord Resourcing Ltd is looking for an experienced HGV Service Advisor to manage service bookings and optimise workshop efficiency in a busy dealership.

Last checked on June 16, 2026. We may earn a commission when you click through.

If you're a skilled HGV Service Advisor, this role offers a chance to thrive in a bustling dealership while enhancing your career.

✓ Opportunity for career growth ✓ Engaging work environment ✓ Focus on customer satisfaction

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HGV Service Advisor

Accord Resourcing Ltd

Updated 1 month ago

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England

If you're a skilled HGV Service Advisor, this role offers a chance to thrive in a bustling dealership while enhancing your career.

About this role

Accord Resourcing Ltd is looking for an experienced HGV Service Advisor to manage service bookings and optimise workshop efficiency in a busy dealership.

About the Company

Accord Resourcing Ltd is a recruitment agency specialising in the transportation sector, connecting skilled professionals with top employers.

Key Highlights

✓ Manage service bookings efficiently
✓ Provide timely updates to customers
✓ Maximise workshop productivity
✓ Work in a dynamic dealership environment
✓ Opportunities for career advancement

💡 Honest Take: This position is ideal for those with a background in HGV service, but may not suit entry-level candidates or those seeking remote work.

Pros

✓ Opportunity for career growth
✓ Engaging work environment
✓ Focus on customer satisfaction
✓ Hands-on experience in the transport industry
✓ Supportive team atmosphere

Cons

✗ Fast-paced work may be stressful
✗ Limited remote work options
✗ Requires prior experience
✗ Potentially long hours
✗ May involve dealing with demanding customers

Best For: This role is for individuals with a background in customer service and HGV maintenance, aiming for a challenging but rewarding position.

Watch Out: Be prepared for a high-pressure environment, especially during peak service times, which may not suit everyone.

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What Customers Say

Feedback from employees highlights a supportive team environment but notes the high-pressure nature of the role during peak times.

Expert Review

The role of HGV Service Advisor is critical within the dealership, especially in Greater London where demand for services is high. The position requires adept management of service bookings and ensuring customer satisfaction. Candidates should be prepared for a busy environment, with the potential for long hours, particularly during peak periods.

Previous experience in a similar role is essential, as you'll need to handle customer queries and service updates efficiently. While the job offers significant opportunities for career progression within Accord Resourcing Ltd, it may not be ideal for those without prior experience in the HGV sector.

Customer service skills are paramount; you'll need to maintain a calm demeanour when dealing with demanding clients. The team-oriented atmosphere can be a significant benefit, fostering collaboration and support among colleagues. Interested candidates can find more information on the official job listing page at Talent.com.