Part Time Customer Service Instant Return Representative

Hertz

Join Hertz as a part-time Customer Service Instant Return Representative, providing efficient service to customers returning vehicles.

Last checked on September 23, 2026. We may earn a commission when you click through.

✓ Competitive hourly wage ✓ Potential for bonuses ✓ Flexible part-time hours

Part Time Customer Service Instant Return Representative

Hertz

Updated 19 hours ago

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Phoenix

This role is for those looking for flexible, part-time work in customer service, especially if you thrive in fast-paced environments. However, the variability in commission may not meet everyone's expectations.

About this role

Join Hertz as a part-time Customer Service Instant Return Representative, providing efficient service to customers returning vehicles.

About the Company

Hertz is a leading global car rental company, known for its exceptional customer service and diverse fleet of vehicles.

Key Highlights

✓ Hourly rate of $17.00 plus commission
✓ On Target Earnings potential starting at 2%
✓ Monthly bonus plans up to 12%
✓ Employee benefits including assistance programs

💡 Honest Take: While the pay structure seems appealing, many employees report that the commission varies significantly based on performance and location. Be prepared for busy shifts during peak travel times, which can be hectic.

Pros

✓ Competitive hourly wage
✓ Potential for bonuses
✓ Flexible part-time hours
✓ Opportunities for advancement within Hertz

Cons

✗ Commission based on performance may vary
✗ Busy shifts can be stressful
✗ Onsite work required; no remote options

Best For: Great for students or those with other commitments looking to earn extra income while developing customer service skills.

Watch Out: The commission structure can lead to unpredictable monthly earnings, which may not suit everyone.

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Expert Review

This position offers a competitive $17.00 hourly rate with the potential for monthly bonuses averaging around $467. However, the commission is performance-based, meaning earnings can fluctuate significantly from month to month. Employees should be aware that busy periods at the airport can lead to stressful situations, as you'll be dealing with numerous customers returning vehicles.

Working with Hertz provides a chance to learn valuable customer service skills, but it is essential to be prepared for the fast-paced environment. The role does not offer remote work options; all tasks are performed onsite, which may not be ideal for everyone. Benefits include an Employee Assistance Program, but details on healthcare and other perks should be confirmed on the official Hertz benefits page.

this role is well-suited for those who enjoy working in a and are comfortable handling various customer needs quickly. If you are looking for a stable, predictable income, this position might not meet those expectations due to the commission variability.