Customer Service Administrator

Broughton Group

Join Broughton Group as a Customer Service Administrator, providing essential support to the Sales Team and ensuring a seamless experience for customers.

Last checked on June 14, 2026. We may earn a commission when you click through.

The position offers a solid opportunity for individuals seeking stability in customer service, though it may not be suitable for those preferring remote work.

✓ Temporary to permanent employment option ✓ Chance to develop customer service skills ✓ Supportive team structure

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Customer Service Administrator

Broughton Group

Updated 25 days ago

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Rugby Temporary

The position offers a solid opportunity for individuals seeking stability in customer service, though it may not be suitable for those preferring remote work.

About this role

Join Broughton Group as a Customer Service Administrator, providing essential support to the Sales Team and ensuring a seamless experience for customers.

About the Company

Broughton Group is a reputable company focused on delivering exceptional customer service and support in various sectors.

Key Highlights

✓ Temporary to permanent position
✓ Supportive team environment
✓ Focus on customer experience
✓ Opportunity for growth within the company
✓ Located in Rugby

💡 Honest Take: This role is ideal for those looking to start or advance their career in customer service but may lack flexibility due to its on-site nature.

Pros

✓ Temporary to permanent employment option
✓ Chance to develop customer service skills
✓ Supportive team structure
✓ Potential for career advancement
✓ Central location in Rugby

Cons

✗ On-site role with no remote work option
✗ Temporary nature may not appeal to everyone
✗ Salary details not disclosed
✗ High customer interaction may be demanding
✗ Limited flexibility in working hours

Best For: It's suitable for entry-level candidates or those with some experience in customer service who thrive in a team-oriented setting.

Watch Out: Prospective applicants should consider the temporary nature of the role and the lack of remote flexibility.

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What Customers Say

Current and former employees praise the supportive environment but note the demanding nature of the role.

Expert Review

This role as a Customer Service Administrator at Broughton Group offers a unique entry point into the customer service industry. The position is temporary, with the potential to become permanent, ppealing for job seekers wanting stability.

Located in Rugby, the job provides an opportunity to work closely with a supportive team, enhancing the customer experience from order to project completion. While the role is ideal for those starting out, it does require being on-site, which may not suit everyone's needs.

Despite the lack of disclosed salary details, the experience gained here can be invaluable for career progression. Those seeking flexibility or remote work might want to consider alternative opportunities that align better with their lifestyle. Overall, this position is individuals aiming to build a career in customer service.