Customer Service Assistant

BoyleSports

Join BoyleSports as a Customer Service Assistant, where you’ll manage customer bets and receive on-the-job training in a fast-paced retail environment.

Last checked on September 20, 2026. We may earn a commission when you click through.

✓ Training and development opportunities ✓ Engaging work environment ✓ Career progression potential

Customer Service Assistant

BoyleSports

Updated 4 days ago

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Adare

This position is ideal for those eager to develop their customer service skills in a vibrant industry. However, the demands of the role may not suit everyone, especially those seeking a more relaxed job environment.

About this role

Join BoyleSports as a Customer Service Assistant, where you’ll manage customer bets and receive on-the-job training in a fast-paced retail environment.

About the Company

BoyleSports is a leading retail bookmaker in Ireland, known for its commitment to customer service and employee development.

Key Highlights

✓ Receive on-the-job training and upskill opportunities
✓ Work in a dynamic retail environment
✓ Engage with customers across multiple betting channels
✓ Full-time employment with potential for career progression
✓ Part of a leading company in the betting industry

💡 Honest Take: While the role offers excellent training opportunities, the fast-paced nature can be stressful for some. It's important to be prepared for a high-volume environment where accuracy is crucial.

Pros

✓ Training and development opportunities
✓ Engaging work environment
✓ Career progression potential
✓ Part of a reputable company
✓ Hands-on experience in retail

Cons

✗ Fast-paced and potentially stressful
✗ Variable working hours expected
✗ Customer service can be demanding
✗ Salary not disclosed
✗ Not suitable for those seeking a quieter role

Best For: Ideal for energetic people who thrive in high-pressure situations and enjoy interacting with customers.

Watch Out: The role's fast-paced nature may lead to stress, especially for those not accustomed to high-volume customer interactions.

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Expert Review

At BoyleSports, the Customer Service Assistant role is designed for those who enjoy a bustling work environment. On-the-job training is a significant benefit, allowing employees to build their skills while earning. However, the job demands accuracy in processing bets across various channels, which can be overwhelming for newcomers.

This position is perfect for individuals keen on advancing their careers in the betting industry. Flexible hours may appeal to those who prefer non-standard work schedules, but be ready for potential fluctuations in hours. The absence of disclosed salary details is a concern; applicants may want to clarify compensation expectations during the hiring process.

Customer feedback emphasizes the supportive training environment, but some employees have noted the stress associated with peak betting times. a role that offers both challenges and rewards in a lively industry, this could be a fitting opportunity. More details can be found on BoyleSports' official page.

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